Right to cancel

You have the right to cancel this contract within 14 days without giving any reason.

The cancellation period will expire after 14 days from the day of the conclusion of the contract.

To exercise the right to cancel, you must inform us (Fuze Ceremonies, Atrium Business Centre, North Caldeen Road, Coatbridge  ML5 4EF 0800 014 8237 info@fuzeceremonies.co.uk) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail).

You may use the cancellation form ( Cancellation-form1.pdf), but it is not obligatory.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

If you cancel this contract, we will reimburse to you all payments received from you, including the cost of delivery (except for the supplementary costs arising if you chose a type of delivery other that the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and no later than –

  • (a)    14 days after the day we receive back from you any goods supplier, or
  • (b)   (if earlier) 14 days after the day you provide evidence that you have returned the goods, or
  • (c)     If there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

We may withhold reimbursement  until we have received the goods back or you have supplied evidence of having sent back the goods, whatever is earliest.